A fire incident occurred within a residential building, originating from the basement and subsequently spreading throughout the structure. An initial company was engaged to manage the restoration process but, regrettably, they failed to meet the rigorous standards and expectations set forth by both the homeowner and the insurance company. Consequently, their services were terminated.
CRUSA was promptly called upon to intervene and swiftly bring the restoration project back on course. Given the rocky inception of the project, all stakeholders desired extensive involvement in the process. Leveraging our adept communication skills and efficient workflow, CRUSA ensured all parties were thoroughly informed and up-to-date at each juncture.
The road to restoring this house to its pre-fire state was paved with numerous critical tasks. This included coordinating with engineers to ascertain the safety of the joists, undertaking demolition, performing dry ice blasting, and implementing a spray seal in the basement to enhance waterproofing. Full framing and interior reconstruction were also crucial components of the process. Additionally, CRUSA closely collaborated with the homeowner and their designer to ascertain that the design and selections were perfect.
Despite inheriting this complex project from another contractor, CRUSA maintained consistent communication with the homeowners at each stage, ensuring their awareness of the project’s progress and confirmation of its return to the right track. CRUSA successfully adhered to all timelines, and ultimately, the homeowners were able to return to their residence on schedule and within budget.
Services
Provided
CRUSA’S UNIQUE VALUE
CRUSA was specifically called in to fix a problem job from another contractor
Created dynamic approach to overcome complexities
Constant communication with client on process and progress
Finished the job at the highest level with a happy customer